Responsibilities

Responsibilities:

• Interface between customers and internal departments
• Monitor and prepare reports on level of service being provided to customers
• Provide support to the Customer Operations team
• Conduct customer commercial activities
• Take up ad hoc assignments or projects as needed

Requirements:

• Bachelor’s degree in Engineering or Business Administration
• 1-2 years’ working experience in customer services, particularly in an engineering production and commercial environment
• Proficient in Microsoft Office and Copilot
• Fluent in spoken and written Cantonese and English (preferably with Mandarin as well)
• Good communication and presentation skills
• Good organising and problem solving skills
• Exposure and understanding of Lean Tools and Techniques is a plus
• Fresh Graduates with relevant internship experience will also be considered

Requirements